ICF Pre-Registered Users' Support Centre:

Welcome to the ICF support area.  Below you will find useful & simple tips about initial ICF install.  All issues on pre-install are locally based & are easily solved.

(You can print this page for IT/person installing ICF) 

1:  Install ICF: 
Please ensure you install (not copy). Copying/ghosting will corrupt files. A single installation of ICF onto the network server driver/folder will save drive space & share data(eg: saving of students' work).

• Workstations for staff & pupils can then run ICF on a "thin client" basis:
  

2:  Ensure Security Permissions:
Please ensure on initial installation that ICF is given correct permissions by your Antivirus & Firewall security programs.

3:  Network Permissions & Settings:

• All files & folders should be readable & executable by all users.
  
• "Export" & "Resource data" folders should have full permissions (including write) for all users.
  
  NB: Network & other security permissions may require local optimisation to restrict pupil access to servers etc. (This is a local issue).
  
  

4:  Re-start server:
Please ensure that the PC/server is re-started upon installation of new software particularly prior to full networking.

Once installed to network & permissions set:

1:  ICF Set up,  Registration & Advanced Features

• Access the orange ICF icon on your desktop (This is the icon for both teaching staff & pupils to access ICF)
  
  
• Access the "Staff Room" from the welcome screen (access is via default password found in the literature in your ICF software box)
  
  
• Select the "Advanced Features" tab.
  
  
• Click the "Register Now!" button.  >>Click Here (example)
  
  
• Once connected to the ICF site, simply follow the registration process online.
  

You will now receive an activation e-mail for your "Advanced Features" activation code.

• Copy & paste advanced features code into the:  "Registration: #" box >>Click Here (example)
  
  
• Completely exit ICF to your desktop for a few minutes before using (this locks the code into the software's database to take effect).

Registering has the following benefits: 

• You receive your "Advanced Features" activation code
• You can then print your site licence and manage your details.
• You can via the staffroom & ICF support site register multiple staff & access the full support area for behaviour/teaching & IT staff.
• Teaching & behaviour staff should familiarise themselves with the use of ICF with the 7 minute walkthrough.
  Accessible via the:  icon which is on the dektop on installation. 
  NB: You should only shortcut this to workstations being accessed by teaching staff.  The walkthrough is not for pupils.